Communication with stakeholders

Types of stakeholders

The Company’s definition of stakeholder is “Internal and external groups or individuals who can exert influences to the company or are subject to influence by photomask companies.” Based on this definition, the stakeholders of the Company include shareholders, investors, employees, customers, and suppliers and so on.

Topics of concerns by stakeholders

After the identification of the stakeholders, various communications channels are set-up in accordance to their influences on the Company and their areas of concern. Through the well-established communications channels by the Company’s responsible units, corporate governance, economic, environment and social topics as concerned by the stakeholders are compiled.

Objects	Meaning and value to oToBrite	Topics of concerns	Negotiation method and frequency
Shareholder and Investor	In addition to monthly revenue announcements and annual shareholder meetings, it also has a complete spokesperson system and investor relations window to enhance the timeliness and transparency of information disclosure and protect the interests of investors.	Corporate Governance Financial Performance	Revenue〔monthly〕 Shareholders' Meeting〔yearly〕 Annual Report〔yearly〕 Accept a visit from a legal person〔irregularly〕 Shareholder telephone consultation〔irregularly〕 Company official website〔irregularly〕 Market Observation Post System〔irregularly〕
Customer	The Company has successfully attained IATF16949 certification, ensuring that our product design, development, and manufacturing processes adhere to the highest standards, fully meeting customer requirements. Additionally, we maintain a robust customer service and satisfaction feedback mechanism to continuously monitor and enhance customer satisfaction across multiple dimensions.	Customer Relationship Management Product and Service Innovation	Customer Care Activities〔irregularly〕 Project Meeting〔irregularly〕 Emails and Questionnaires〔irregularly〕 Audits and Visits〔yearly〕
Supplier	The company has always regarded suppliers as important partners, and is committed to guiding suppliers to long-term cooperation to jointly pursue sustainable business operations and growth, and thereby deepen mutual partnerships.	Sustainable Supply Chain Green Products Operational Continuity Management	Project Meeting〔irregularly〕 Emails and Questionnaires〔irregularly〕 Audits and Visits〔yearly〕
Employee	Employee Benefits: We are committed to principles of fairness and non-discrimination, offering equal employment opportunities to all employees. Talent Attraction and Retention: We have established a comprehensive compensation and benefits system to ensure fair and competitive remuneration for our employees. We offer a variety of education and training programs designed to continually develop professional skills from time to time.	Talent Recruitment and Retention Employee Care and Concern	New Employee Training Employee On-The-Job Training Labor-Management Meetings〔quarterly〕 Supervisor-Employee Communication Meeting〔irregularly〕